A brief guide to Facilities Management
Facilities Management, or the mysterious art of transforming a simple building into a war machine... to organize meetings where we talk about meetings!
You arrive at the office. The lights turn on automatically, the heating is at just the right temperature, and you find a free meeting room.
But be careful, FM doesn't just manage buildings. No, it manages your well-being at the office. If the coffee machine doesn't work one morning, productivity collapses. If the air conditioning is too strong, it's internal rebellion. FM is the service that allows others to forget that they are working… while making them work more efficiently.
And, behind this almost mystical harmony, there is an invisible genius, the Facility Manager.
The Facilities Manager is a bit like the MacGyver of the office (attention, reference to the 80s...)
You see, he's the one who finds a solution with three paper clips and a roll of tape. If there's a leak in the toilet, he knows the plumber who saves the day before you have time to say "clog". Is the air conditioning acting up? Don't panic, he's already anticipated, he contacted the filter guy before you even started sweating in front of your PowerPoint. In short, he's the guy who makes your office life smooth, pleasant, and above all, functional.
"Yeah, but what's his secret?"
Well, his secret is anticipation. He doesn't manage unforeseen events, he defuses them. Did you think that toilets unclog themselves and that burnt-out light bulbs change by themselves? No! Behind it, there is a plan worthy of a commando operation so that everything works perfectly, so that no one panics because of paper in the printer or squeaky chairs.
But be careful: he's not just a luxury Mr. Handyman!
No, no! The Facilities Manager is also an ace at strategy: optimizing spaces, managing energy, respecting safety standards, and even designing so that you don't find yourself stuck between the coffee machine and the photocopier every morning. He's a real conductor who makes sure that all the instruments (electricity, heating, cleaning, maintenance, cleanliness, safety, etc.) play the same score without a false note.
In short, what is Facilities Management?
It's what means that while you're focused on reinventing the wheel with your colleagues, he's reinventing your workspace so that everything runs like clockwork. If everything works well and you feel like everything is easy, it's because his job is done to perfection. A bit like the starred chef: you don't see him, but without him, you end up with an empty plate and a feeling of abandonment.
Facilities Management is the assurance that your office remains a workplace... and not an episode of Koh-Lanta.
A brief guide to Hospitality Management
Hospitality Management in the office… or how to transform your company into a 5-star hotel, but without the infinity pool. The idea? Make your employees feel like VIPs.
"Welcome to the office… or rather, to your new luxury hotel!"
Before, the office was just rooms, desks, pale neon lights that give the air of an 80s police series. But now, thanks to Hospitality management, we're talking about employee experience. Be careful, we are no longer here to simply work, no, we are here to live an immersive experience. We almost expect to receive a hot towel and little chocolates at each meeting.
"Jean-Michel, the corporate concierge you weren't expecting"
From a simple "Hello" to a coffee served with a smile, the welcome in a company takes on a whole new face. Nowadays, you don't just walk through a door: you enter a hospitality experience, where even the coffee machine seems to have been trained in the art of service.
"From the austere office to the immersive experience: welcome to your new workspace"
In the past, the office was just walls and neon lights. Today, hospitality management transforms the work environment into a place where each employee has a real experience. Relaxation areas have become real lounges, with plants carefully chosen by a team of botanists, sofas where you can slump down, but be careful, in a productive way! No, you're not just daydreaming about those gorgeous Scandinavian armchairs, you're simply in the middle of a "creative process."
"Organic fruits and adjustable desks: welcome to the land of little attentions"
And Hospitality is also about little attentions. For example, organic fruit dispensers, because it's "good for your health" (and above all, it makes you feel less guilty about sitting all day). Or desks with electric adjustment to go from sitting to standing, just to tell yourself that you're doing sports without leaving your Excel file.
"Corporate events: between palace and productivity"
There's also event logistics. A small internal conference? We're preparing a buffet that would make your cousin's wedding caterer blush. The end-of-year party? Glitter and a nightclub atmosphere, but with an open bar... of detox juice and kombucha, of course.
"The office, this (temporary) paradise of efficiency"
Hospitality Management is the subtle art of making office life softer, more pleasant, almost heavenly, without ever losing sight of the essential: we are here to work. Because yes, reality always comes back at some point, like this nice reminder that the luxury meeting room... is already booked for the next three months.
So, if one day you say to yourself: "Wow, I feel great at the office", know that it is not an accident. This is Hospitality management. Emotional logistics at its best, where everything is designed to keep you zen... and finish that report on time.
Welcome to the office... or rather, to your new luxury hotel!"
